The Fuel Support Payment is a cost-of-living measure to help ease fuel costs for Western Australians.
With work commutes, school drop-offs, driving lessons and life in between, the WA Government is helping Western Australians with a one-off $100 Fuel Support Payment.
The payment can be used however you choose, including donating it to a charity directly through the ServiceWA app. You can find more information about the donation option in the Frequently Asked Questions.
The fastest and most convenient way to claim the Fuel Support Payment is through the ServiceWA app until 31 December 2026.
Eligibility and who can claim the Fuel Support Payment:
The payment is available to motorists with a valid Western Australian driver’s licence, including learner’s permits, provisional (P platers) and extraordinary driver’s licences.
To claim the payment, you must have a WA residential address and an Australian bank account. There is one payment claim per eligible person.
You won’t be able to claim the payment if:
- Your driver’s licence isn’t a valid Western Australian driver’s licence, has expired or is suspended.
- You hold a driver’s licence from another Australian jurisdiction.
- You hold an overseas driver’s licence.
- You are Western Australian living outside of the state.
How to claim the Fuel Support Payment:
The fastest and most convenient way to claim the Fuel Support Payment is through the ServiceWA app.
You will need to be logged in with your Digital ID and have your valid WA driver’s licence number and Australian bank account details ready.
Claims submitted through the ServiceWA app will be paid within 5–7 business days.
Need more help? Visit a ServiceWA Digital Assist Kiosk:
You can get in person help with the ServiceWA app to claim your Fuel Support Payment at a ServiceWA Digital Assist Kiosk. They are pop-up support kiosks located at select locations across Western Australia over the next few months.
They provide free, in-person assistance to help you set up the ServiceWA app and set up your Digital ID (myID) to access secure services and offers. You will also receive help to claim the Fuel Support Payment.
Find out more about what to bring with you and where to find the Kiosk locations here.
For technical support, including setting up the ServiceWA app, and help with your Digital ID, visit the ServiceWA support hub page.
For other support and general information about the ServiceWA app, reach out to ServiceWA Customer Care by calling 13 33 WA (13 33 92) or emailing [email protected]
You can also find how-to video guides in your language on the ServiceWA app: Resources and Translations page.
Alternative ways to claim the Fuel Support Payment:
If you are unable to, or do not wish to use the ServiceWA app to claim your Fuel Support Payment, there is an alternative manual claim option available.
Claims made through the alternative channel will take up to 8 weeks to process. You will receive an email update from the Fuel Support Payment program team to your nominated email address, with relevant status updates.
You can claim the payment by submitting a paper form.
You will need to provide:
- Full name
- Date of birth
- Valid WA driver’s licence or learner’s permit number
- Expiry date
- Bank account details
- Email address so the DTMI can contact you about the status of your claim
- You will also need a copy of your WA driver’s licence (both sides) and an Australian bank statement in your name.
Both documents need to show your current residential address. A bank statement is required to confirm the details on the form are correct. The DTMI only require name, address, BSB and account number all other information can be redacted.
Mail the completed form and copies of your documents to:
Fuel Support Payment
Locked Bag 2
WELSHPOOL DC WA 6986
Paper forms are available to collect from my office at 2/1 Wise Street, Joondalup (Opposite Joondalup Train Station).